EMRC21 provides educational and training services in the field of medical and health sciences, including:

• Online medical, biomedical, and health-related courses
• Quizzes, assignments, and learning assessments
• Academic and professional development materials
• Online communication tools between instructors and learners

Our courses are intended for educational and professional development purposes only and do not constitute formal university degrees, medical licensure, or accreditation by any governmental or professional body.

3. Account Registration and Security

To access certain features, including paid courses, users must create an EMRC21 account.

By registering, you agree to:

• Provide accurate, current, and complete information.
• Keep your login credentials confidential.
• Accept full responsibility for all activities conducted under your account.

You must not share your login details with any other person. EMRC21 shall not be liable for any loss resulting from unauthorised use of your account.

4. Course Enrolment and Access

Upon successful payment or registration, you will gain access to the relevant course content for the duration specified on the course page.

EMRC21 reserves the right to:

• Modify course content or structure at any time to maintain academic quality.
• Withdraw or suspend a course in the event of technical or academic issues.
• Revoke access to users who breach these Terms.

Access to purchased courses is typically personal and non-transferable unless explicitly stated otherwise.

5. Payments and Fees

• Course fees are displayed in Egyptian Pounds (EGP) unless otherwise indicated.
• Payments must be made in full prior to accessing course content.
• We use secure third-party payment processors to handle transactions. EMRC21 does not store payment card details.
• Once payment is confirmed, access to the course becomes available within the stated timeframe.

5.1. Refund Policy

• Refunds will only be issued if EMRC21 cancels or discontinues a course.
• Once course materials or videos have been accessed, no refunds will be granted, except as required by Egyptian consumer protection law.
• Refunds, where applicable, will be processed using the original payment method.

6. Intellectual Property Rights

All intellectual property rights in and to the website, including but not limited to text, videos, slides, course materials, graphics, logos, and trademarks, are the exclusive property of Egyptian Medical Research Center (EMRC21) or its licensors.

Users are granted a limited, non-exclusive, non-transferable licence to use the materials solely for personal learning purposes.

You must not, without written consent from EMRC21:

• Copy, reproduce, record, or distribute course materials.
• Upload or share EMRC21 content on any public or private platform.
• Use any EMRC21 material for commercial gain or derivative works.

Any violation of these rights may result in account suspension, termination, and/or legal proceedings.

7. Certificates of Completion

Upon successful completion of certain courses, EMRC21 may issue digital certificates.

These certificates:

• Confirm participation and completion of a course.
• Are not equivalent to official academic degrees or medical qualifications.
• May not be used to claim professional licensing or university credit.

8. User Conduct

You agree to use EMRC21 responsibly and lawfully. You must not:

• Use the platform to upload, transmit, or distribute harmful, illegal, or misleading content.
• Impersonate another individual or misrepresent your affiliation.
• Engage in behaviour that disrupts or damages EMRC21’s operations or reputation.
• Attempt to gain unauthorised access to the website, servers, or data systems.

EMRC21 reserves the right to suspend or permanently remove users violating these provisions.

9. Data Protection and Privacy

EMRC21 respects your privacy and complies with applicable data protection regulations in Egypt and international standards.

9.1. Data We Collect:

• Registration details (name, email, academic status, etc.)
• Course activity and progress
• Payment and billing details (processed securely by third parties)

9.2. Use of Data:

Your data is used solely for:

• Providing educational services
• Managing user accounts
• Sending important course updates or administrative notices
• Improving the learning experience

We will never sell, rent, or share your personal data with third parties for marketing purposes.

For full details, please refer to our Privacy Policy, which forms part of these Terms.

10. Website Availability and Technical Issues

EMRC21 aims to ensure continuous access to its Services. However, we cannot guarantee uninterrupted operation.

Temporary disruptions may occur due to:

• Maintenance or updates
• Internet or hosting provider issues
• Force majeure events (e.g., natural disasters, war, strikes, or technical failures)

EMRC21 shall not be liable for any delay, loss, or inconvenience caused by such interruptions.

11. Limitation of Liability

To the maximum extent permitted by law:

• EMRC21 and its instructors shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or courses.
• EMRC21 does not warrant that the information provided is always accurate, up to date, or applicable to every medical context.

Our content is educational and should not replace professional medical advice, diagnosis, or treatment.

12. Indemnification

You agree to indemnify and hold harmless EMRC21, its directors, instructors, and affiliates from any claims, losses, damages, or expenses (including legal fees) arising from your breach of these Terms or misuse of our Services.

13. Third-Party Links and Resources

Our website may include links to third-party sites.
These links are provided for convenience only.

EMRC21 has no control over, and assumes no responsibility for, the content or policies of external websites.

Accessing them is at your own risk.

14. Amendments to These Terms

EMRC21 reserves the right to revise or update these Terms at any time.

Revisions take effect once published on the website.

It is your responsibility to review the Terms periodically. Continued use of the Services after updates constitutes acceptance of the revised Terms.

15.1 Governing Law

These Terms and Conditions, as well as any dispute, claim, or controversy arising from or relating to their subject matter, validity, interpretation, formation, performance, or termination (collectively, the “Dispute”), shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt, without giving effect to any choice or conflict of law principles that would cause the application of the laws of any other jurisdiction.

All rights and obligations of the parties under these Terms shall therefore be interpreted exclusively according to Egyptian substantive and procedural law, including relevant civil and commercial legislation.

15.2 Mediation and Arbitration (Optional Alternative Dispute Resolution)

a. Mediation:

Upon mutual agreement, the parties may refer any unresolved Dispute to amicable mediation conducted in Cairo, Egypt, before a qualified mediator approved by both parties.

Mediation shall be confidential, and all communications made during mediation shall be privileged and inadmissible in subsequent proceedings.

b. Arbitration:

If mediation fails or if both parties agree to bypass mediation, the Dispute may be submitted to binding arbitration in Cairo under the rules of the Cairo Regional Centre for International Commercial Arbitration (CRCICA), unless otherwise agreed in writing.

• The arbitration tribunal shall consist of one (1) arbitrator, unless both parties agree to three (3).
• The language of arbitration shall be English or Arabic, as agreed by the parties.
• The arbitral award shall be final and binding, enforceable in accordance with Egyptian Arbitration Law No. 27 of 1994.

Nothing in this clause shall prevent EMRC21 from seeking urgent or interim relief before a court of competent jurisdiction, including injunctions or orders to protect intellectual property or confidential information.

15.3 Exclusive Jurisdiction

Subject to the alternative dispute resolution provisions above, each party irrevocably agrees that the courts of Cairo, Arab Republic of Egypt, shall have exclusive jurisdiction to hear and determine any Dispute or claim arising out of or in connection with these Terms or their subject matter.

Users hereby waive any objection to the exercise of such jurisdiction, including objections based on inconvenience or alternative forum.

15.4 Severability of Jurisdiction Clause

If any provision of this Section 16 is found to be invalid, illegal, or unenforceable by a court or arbitral tribunal, the remaining provisions shall remain in full force and effect. The parties’ intention to submit to Egyptian law and jurisdiction shall remain unaffected.

15.5 Good Faith and Amicable Resolution

Both EMRC21 and the User agree to act in good faith to resolve any Dispute arising under or in connection with these Terms.

Before initiating any formal legal proceedings, the parties shall make every reasonable effort to reach an amicable settlement through direct negotiation or written correspondence.

If the Dispute cannot be resolved within thirty (30) days of written notice from one party to the other, either party may refer the matter to mediation or arbitration as provided below, or proceed to litigation before the competent Egyptian courts.