Terms & Conditions

2.1 Account Information

Users are responsible for providing accurate, current and complete registration information and for maintaining the accuracy of that information.

2.2 Account Security

You are responsible for maintaining the confidentiality of your login credentials and for activities performed through your account.

2.3 Unauthorized Access

Any suspected unauthorized access or compromise of account credentials should be reported to the platform as soon as reasonably possible.

2.4 Account Suspension

CQ Platform may restrict or suspend access where reasonably necessary to protect the platform, its users, educational content or legal interests.

3.1 Educational Purpose

CQ Platform provides educational courses, quizzes and academic resources intended to support medical learning and assessment.

3.2 Course Access

Course access may depend on the selected membership, purchase, enrollment status or other eligibility requirements applicable to the relevant service.

3.3 Availability

We may update, modify, replace or discontinue certain educational materials, course structures or platform features where reasonably necessary.

3.4 Academic Results

CQ Platform does not guarantee any specific examination result, academic grade, qualification, admission outcome or professional result from use of its educational services.

4.1 Pricing

Prices displayed on CQ Platform apply to the relevant service at the time of purchase and may be changed prospectively.

4.2 Payment Authorization

By completing a purchase, you authorize the applicable payment provider to process the transaction for the amount displayed at checkout.

4.3 Payment Security

Payment information is handled through payment infrastructure and providers designed to support secure financial transactions.

4.4 Taxes & Charges

Any applicable taxes, banking charges, currency conversion costs or third-party fees may be the responsibility of the user where applicable.

5.1 Refund Eligibility

Refund eligibility depends on the specific product, membership, course and applicable payment or refund policy in effect at the time of purchase.

5.2 Digital Educational Content

Where digital educational content has been accessed, downloaded or substantially consumed, refund eligibility may be limited where permitted by applicable law.

5.3 Refund Processing

Approved refunds are generally returned through the original payment method, subject to payment-provider processing times and applicable banking procedures.

6.1 Ownership

The platform, its branding, visual identity, original educational materials, course structure, software, graphics and related content may be protected by applicable intellectual property laws.

6.2 Limited License

Purchased or authorized access grants a limited, non-exclusive, non-transferable right to use the applicable educational content for personal and authorized educational purposes.

6.3 Prohibited Distribution

Users may not reproduce, resell, publicly distribute, commercially exploit or otherwise make protected platform content available to unauthorized persons.

6.4 Trademarks

CQ Platform, EMRC21 and other associated brands, names and marks remain subject to the rights of their respective owners.

7.1 Prohibited Activities

Users must not use the platform for unlawful, fraudulent, abusive or malicious activities or attempt to interfere with the operation of the service.

7.2 Content Integrity

Users must not manipulate assessments, attempt to obtain unauthorized answers, impersonate another person or circumvent access restrictions.

7.3 Platform Security

Attempts to exploit vulnerabilities, bypass security controls or gain unauthorized access to platform systems are prohibited.

7.4 Enforcement

Violations may result in restriction, suspension or termination of access, subject to applicable law and relevant procedures.

8.1 Educational Information

Medical information presented through the platform is intended to support learning, revision and academic development.

8.2 Clinical Decisions

Healthcare professionals and students must use appropriate clinical judgment, current guidelines, institutional protocols and qualified professional supervision when making clinical decisions.

8.3 Content Changes

Medical knowledge evolves continuously. Users should independently verify time-sensitive clinical information against current authoritative sources.

9.1 Privacy

Personal information collected through the platform is handled in accordance with the applicable privacy policy and relevant legal requirements.

9.2 Account Data

Information associated with user accounts may be processed as necessary to provide authentication, enrollment, payments, communications and platform functionality.

9.3 Third-Party Services

Certain platform functions may rely on third-party service providers. Their processing may also be governed by their own terms and privacy practices.

For additional information, users should review the applicable CQ Platform and EMRC21 privacy documentation.

10.1 Updates

These Terms & Conditions may be updated from time to time to reflect changes in services, legal requirements, operational practices or platform functionality.

10.2 Effective Version

The version published on the platform is the version intended to govern use of the services from its stated effective date, subject to applicable law.

10.3 Continued Use

Continued use of the platform after an updated version becomes effective may constitute acceptance of the revised terms where permitted by applicable law.